Jimmy James-Bergeron Service Design Manager,
EY Design Studio CAN

A true believer in the human-centred approach, Jimmy helps businesses and organizations transform, adapt, and win through shifting customer needs, market disruptions, and ever-changing technology. He’s guided multiple organizations to shape their digital vision by connecting purpose towards their customer and digital capabilities. Jimmy thrives when collaborating with designers and technologists, utilizing customer signals, data, and insights to bring value-driven opportunities to life. His background in business marketing equipped him with a keen understanding of marketing automation and how to build a successful marketing engine. He holds a B.A. in Business Management from UQAC and a Certificate in Sports Management from Columbia University.