Cynthia Palmer Senior UX Delivery Manager,
EY Design Studio PHL

Cynthia earned her degree in Communications from Drexel University and is an active participant in the digital project management scene. As an Engagement Director and our resident data geek, Cynthia is responsible for making order out of chaos and motivating multidisciplinary teams to create enjoyable, usable and beautiful digital experiences. She has fifteen years of database-marketing experience, and is particularly skilled and passionate about project management methodologies, maintaining certifications in both Agile (PMI-ACP) and Waterfall (PMP). Cynthia has led digital engagements for nonprofits and start-up ventures as well as Fortune 500 retail, finance and pharmaceutical companies. She has managed complex CRM and CMS software implementations and the development of e-commerce websites and mobile applications, and has a reputation for increasing client retention and building strong team relationships. When not feeding her passion for all things digital, she can be found purchasing cookbooks for decoration or eating out at one of Philadelphia’s many new restaurants.