Shen graduated from Cornell University with a master’s degree in Information Science. Before joining our studio, she worked as a web design and front-end development freelancer for a year, designing a consumer-facing AI smart assistant to help users better interact with insurance products. She also helped design a customer onboarding website and centralized workstation for a leading global investment bank. At our studio, she understands that good designs are built on a solid understanding of users. Her background in psychology helps her empathize with users and define their needs, leveraging her UI design and prototyping skills to transform insights into intuitive, delightful and usable designs across multiple platforms. Outside of work, she enjoys surfing and playing guitar in a band.