New challenges,
new ways of working

High customer expectations and speed-to-market pressures are overwhelming traditional operating models as the marketplace experiences a digital transformation. We can help.

A passion for customer experience

We approach digital experiences from every angle. We are user experience researchers, analysts, strategists, designers and creative technologists.

A human way of tackling the most pressing business issues

Our collaborative approach enables us to ask the right questions while balancing user needs with business goals.

User-driven outcomes

We’ll work together to create dynamic, engaging digital products and services that help address your customers' needs.

Customer and Design Research

Our researchers can help you gauge customer reactions to a design concept or prototype — and apply the latest innovations in digital design to your products.

User Experience Strategy

We'll work with you to analyze existing customer experiences, define what the ideal state should be and then develop a plan to make that vision a reality.

Future State Planning

Together, we'll craft an exciting vision for your company's digital transformation. And then we'll help you iterate toward that future state.

Digital Product and Experience Design

Our teams collaborate across disciplines and perspectives to create outstanding digital experiences.

Content Strategy

We'll assist you in planning for the creation, delivery and governance of content that drives action by conveying the right information in the right context to the right audience.

Front-end Development

Our developers are involved from the beginning — planning, prototyping, building and testing — to help realize the strategic and creative vision for your product.

Data Measurement, Analytics and Visualization

Leave the number-crunching to us. We can help you set up meaningful metrics, perform in-depth analysis of your data and present its themes in an easy-to-understand format.

User Experience (UX) Testing

Using both qualitative and quantitative user research methods, we’ll help you better understand your users’ needs in order to enhance the performance of your digital experiences.

11/12/2019

Stay Spooky, Design Studio PHL

by Emily Hurley

Here at the Philadelphia studio, we’re always talking about the importance of play and how to maintain balance within our workday. We’re often helping clients…

11/06/2019

Think Like an Architect

by Erin Chan

First things first: I’m not an architect. However, I did start my college career in architecture school. It didn’t take me too long to realize…

10/23/2019

3 Design Takeaways from 99U

by Emily Hurley

Recently I had the pleasure of attending the annual 99U conference in the city of dreams, New York City. “99U” stems from the Thomas Edison…

10/16/2019

Personas at Play

by Nellie Ortiz

You might have a heard a thing or two about Design Studio PHL’s Collab series. Earlier this year, we decided to take…

10/07/2019

Design is Storytelling

by Ashley Pulli

Earlier this year, EY Design Studio PHL hosted a Design Brew event in Manayunk called Design at Play: Injecting Play Into Our…

09/24/2019

The 2019 PICnic

by Matt Lewis

An end of summer PICnic (funky capitalization in honor of our studio's founder, Greg Picarelli) is an annual tradition at EY Studio PHL. Every year…

09/19/2019

Inclusive Content, Ethical Design and All of Us

by Ryan Mowery

EY Design Studio PDX Presents: An evening with Sara Wachter-Boettcher (Design Week Portland: Event Recap)

Implicit and unconscious bias impacts all digital products and experiences.…

08/06/2019

Reusable Collabs

by Michael McAghon

Lately we’ve been exploring the value of personal passions and creative play with our design team’s Collab sessions. During our internal Collab…

04/24/2019

Performance feedback you can actually use

by Jess Davis

I recently received a structured performance review from a trusted co-worker. The online form asked my peer to rate my most recent 90 days of…

03/26/2019

Crit & Collab

by Michael McAghon

Discipline development is a key focus area at our studio. For those of us on the design team, this means learning about challenges facing other…

02/14/2019

XOXO, Design Studio PHL

by Nellie Ortiz

Nowadays, our relationships with apps and other digital experiences are looking a lot like real relationships we have with our loved ones. We go through…

07/31/2018

Our New Home

by Sandy Greene

One of the many benefits of joining the EY family in December 2015 was that we were able to move our team into an incredible…

03/13/2018

Introducing Intuitive Art Space

by Sandy Greene

Our team has called the Manayunk neighborhood of Philadelphia home for the past six years. We love its sense of community and its all-around funkiness.…

06/14/2017

Spinning Data into Gold: Turning Information into UX Insights

by Colleen Lowe

Brilliant UX designs don’t magically appear out of thin air. Even though they may seem elegant and effortless during presentations, they actually emerge out of…

05/12/2017

When it’s Smart to Play Dumb: Managing AI Recommendations

by Craig Higdon

As machine learning and artificial intelligence (AI) evolve and begin to yield interesting results, our clients are exploring how to apply these technologies to their…

Harnessing the power of collaboration

Our studio model brings together top talent and gives them the human-centered methodologies and cutting-edge tools needed to help transform your customers’ digital experiences.

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We're proud of our work.

We create dynamic experiences for companies of all sizes in pretty much every industry, with a focus on streamlining processes and making users happy.

View Case Studies

Careers

The EY Design Studios are building something exciting — and bringing our collaborative model to engagements with some of the largest, fastest-growing and most compelling businesses in the world. Each studio has its own local vibe, but together we share a common goal of improving digital experiences. The perks aren’t too bad, either.

Rest easy, we've got you covered

We may be a small studio, but we reap the benefits (quite literally) of a global firm. That means all employees enjoy:

Competitive salaries
Full medical and dental coverage
Vacation time starting at 3 weeks for every new hire — increasing with seniority
FSAs and HSAs
401(k) with match
Paid sick leave
Travel opportunities
A paid volunteer day
Tuition reimbursement
Flexible working arrangements around core hours; work-from-home options abound

We want you to have a life

Here are a few more perks to prove we mean it.

With your full medical and dental coverage comes the flexibility to take care of doctors’ appointments on a weekday
With your minimum 3 weeks of vacation, you’ll be on projects structured so that you can actually use your days off
For new parents, 16 weeks paid leave
All employees have access to a wide variety of free services (e.g., legal advice, a confidential employee assistance program) and handy discounts (e.g., cheaper sports and entertainment tickets, local restaurant gift certificates, deals on major brands)

We want you to have a life

We value diversity in all its forms.

Building a team of diverse thinkers with both different and complementary skill sets is challenging.

We are constantly executing on our true diversity goal, which is building a place where user-centered professionals from different backgrounds and experiences are not only welcomed, but also thrive.

And, it should go without saying, but we’re committed to providing equal employment and advancement opportunities to everyone, regardless of their race, color, ancestry, gender, religion, national origin, sexual orientation, age, citizenship, marital status, disability, veteran or any other legally protected status.

“Just like me” and hiring for “fit” are the enemy here. People who aren’t like us will “fit” just fine, because they’re great at the things we’re not. Diverse minds lead to diverse thinking. Diverse thinking leads to diverse problem solving.

We welcome creative thinkers and innovators

Team up with smart, hard-working, curious people — while bringing the depth and breadth of EY’s capabilities to clients.

PHL

USQ

TOR

Senior Experience Designer View Job

PDX

Engagement Coordinator View Job

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New challenges, new ways of working

A passion for customer experience

A human way of tackling the most pressing business issues

User-driven outcomes

Customer and Design Research

Customer and Design Research

User Experience Strategy

User Experience Strategy

Future State Planning

Future State Planning

Digital Product and Experience Design

Digital Product and Experience Design

Content Strategy

Content Strategy

Front-end Development

Front-end Development

Data Measurement, Analytics and Visualization

Data Measurement, Analytics and Visualization

User Experience (UX) Testing

User Experience (UX) Testing

by Emily Hurley

by Erin Chan

by Emily Hurley

by Nellie Ortiz

by Ashley Pulli

by Matt Lewis

by Ryan Mowery

by Michael McAghon

by Jess Davis

by Michael McAghon

by Nellie Ortiz

by Sandy Greene

by Sandy Greene

by Colleen Lowe

by Craig Higdon

Harnessing the power of collaboration

We're proud of our work.

Careers

Rest easy, we've got you covered

We want you to have a life

We welcome creative thinkers and innovators

PHL

USQ

TOR

PDX

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New challenges,
new ways of working